Set up a number to make inbound and outbound calls
To set up an inbound or outbound use case, you first need to purchase a phone number. This number can either initiate a call (outbound) or receive a call (inbound).
Each inbound use case requires a unique number. Once a number is assigned to an inbound case, it cannot be reused.
A number can be reused for multiple outbound use cases, allowing assignment to multiple cases.
Navigate to Organization → Organization Settings → Numbers
Click Buy Number
Enter the name or area code (optional)
Click Buy
Assign the number to the desired use case
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